Code for Zombie Chronicles not working

Black Ops 3 Support

When I try to redeem a code for Zombie Chronicles I get the errod code (WC-40371-5).

cdorman8
Likes: 0
Posts: 1
Registered: ‎29-01-2019
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Hey, I looked up the error code online and came across this: https://www.playstation.com/en-nz/get-help/help-library/error-codes/wc-40371-5/ 

It seems that the error means that the code you entered is not valid. 

The article also states that there are a few other reasons why that error might be apearing such as: 

  • Code has been entered incorrectly.
  • The code you are trying to redeem has expired or is not active yet.
  • Your PSN account region does not match the voucher's region.
  • Your account does not meet the condition that the voucher is limited to.

The best suggestion would be to reach out to Playstation Support for further assistance. You can as well reach out to official support here for assistance with the matter: 

Contact Us (Live Chat):https://support.activision.com/contact_us

 

Twitter Assistance: https://twitter.com/ATVIAssist

 

Facebook Assistance: https://www.facebook.com/ActivisionAssist?fref=ts

 

The live chat with an Activision agent should be available. The chat hours are from 11a.m. - 7p.m. Pacific Standard Time 


Check out Activision Aces!
Taylor488
Likes: 1
Posts: 175
Registered: ‎07-08-2018

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