Connection interrupted every game

Black Ops II Technical Support

Every single online match I play, around 2-3 minutes in. I get 'connection interrupted' and lagg out, and eventually end up on probation for 'quitting early'

Help?

It usually gets better at night time.

LiamBaby
Likes: 1
Posts: 22
Registered: ‎02-02-2013
14 REPLIES 14

To be happeing every single match means that it's a problem with your connection.  A simple router reboot might fix it for you but also check your cable connections just to be sure that something hasn't gotten loose.

phxs72
Likes: 3245
Posts: 7674
Registered: ‎29-02-2012

Hello Liambaby,

Lets see what we can do to troubleshoot your connection.Are you playing on a wired or wirless connection? Please let us know what your current NAT type/bandwidth is.

^JG

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Community Coordinator
Likes: 1505
Posts: 8889
Registered: ‎04-06-2013

I am using a wireless connection. My NAT varies from Open to Moderate

Here's a speedtest, also this has only started happening since last week.

http://www.speedtest.net/result/2871761859.png

LiamBaby
Likes: 1
Posts: 22
Registered: ‎02-02-2013

Thanks! Your connection looks ok- can you try testing on a server a little more far away?

Also, can you switch to a wired connection? Your speed is alright (like we mentioned), but your ping is already a little high, and your connection might be unstable.

What game mode are you playing when you get DCed? It sounds like you're playing League, but you shouldn't be getting probation from other game modes.

^LM

If you need more help, hit us up on Twitter: https://twitter.com/ATVIAssist or on Facebook: https://www.facebook.com/ActivisionAssist

Player Support
Likes: 226
Posts: 2183
Registered: ‎04-06-2013

Here's the result on a server hosted further away http://www.speedtest.net/result/2872034129.png

I can't switch to a wired connection. The game modes I am playing is Hardcore TDM, Hardcore S&D, and Hardcore dominiation. Also, stick and stones.

LiamBaby
Likes: 1
Posts: 22
Registered: ‎02-02-2013

Thanks! If you're playing Hardcore, those disconnects are for team-killing, not lag.

You'll also get probation if you team-kill.

Your connection looks fine, honestly. I recommend playing with a group of friends so that you guys can communicate, and you'll be sure to not get into a group of randoms who run in front of your gun when you're trying to defend B.

^LM

If you need more help, hit us up on Twitter: https://twitter.com/ATVIAssist or on Facebook: https://www.facebook.com/ActivisionAssist.

Player Support
Likes: 226
Posts: 2183
Registered: ‎04-06-2013

No, I'm not team killing. I've always played hardcore. Like I said, I'm getting 'connection interrupted' then the sight off of my gun disappears and glitches. Everyone is running while staying in one place, I can move around and then it takes me back to the lobby...

LiamBaby
Likes: 1
Posts: 22
Registered: ‎02-02-2013

Connection interrupted every game on a wired network just happened recently when it never happened at all also got deranked yesterday from level 158 to level 1 and I’ve lost ton of ladder points in ranked play gt is TacDeploys

Haden_reckss-
Likes: 0
Posts: 1
Registered: ‎02-06-2019

Same thing has been happening to me ever since the new Personalization Pack was released last week.  I've check & tested my connection a 100 times over, and everything checks out, it only happens with BO2.  I'll jump in a game, mostly HTD, I'll have my normal 4 bars for the first 30 sec - minute, then it dumps down to one bar, it lags like crazy, while the "connection interruption" flashes every few seconds, making the game unplayable.  I know my connection is great, and I've never had this problem with any other game, including past CoD's, and it's driving me nuts!

DoubleOSlevin
Likes: 0
Posts: 2
Registered: ‎02-02-2013

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