So I have an Xbox One and I buy a subscription to Xbox Gold and I try to log in with my profile and it says “The current profile is not allowed to play on Xbox LIVE”. Well, I have talked to Xbox Support and they resubscribed me and nothing changed. They told me to come here and ask for help. Please ??? I really need it.
Were you banned for cheating or hacking, running mods, etc ?
If Microsoft could not help you the problem is with Crappyvision !
Contact their support, start a service ticket and WAIT !!
I've been waiting almost 1 year now for them to reset my account because of all the hacker lobbys.
See. I haven’t done any of that. That’s what I don’t understand. And when I tried contacting support on here it wouldn’t let me. I just wanna play Zombies. 😭😭😭
Yeah I can’t get on bo2 but I can bo4. I just want to play mob of the dead plz help.