The current profile is not allowed to play on Xbox LIVE

Black Ops II Technical Support

So I have an Xbox One and I buy a subscription to Xbox Gold and I try to log in with my profile and it says “The current profile is not allowed to play on Xbox LIVE”. Well, I have talked to Xbox Support and they resubscribed me and nothing changed. They told me to come here and ask for help. Please ??? I really need it. 

IceWarrior2468
Likes: 0
Posts: 2
Registered: ‎04-08-2018
3 REPLIES 3

Were you banned for cheating or hacking, running mods, etc ?

If Microsoft could not help you the problem is with Crappyvision !

Contact their support, start a service ticket and WAIT !!

I've been waiting almost 1 year now for them to reset my account because of all the hacker lobbys.

 

tbirdsc
Likes: 255
Posts: 509
Registered: ‎04-09-2017

See. I haven’t done any of that. That’s what I don’t understand. And when I tried contacting support on here it wouldn’t let me. I just wanna play Zombies. 😭😭😭

IceWarrior2468
Likes: 0
Posts: 2
Registered: ‎04-08-2018
Highlighted

Yeah I can’t get on bo2 but I can bo4. I just want to play mob of the dead plz help.


Cosmic1745
Likes: 0
Posts: 1
Registered: ‎19-05-2019

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