Call of Duty Black Ops 4 Support

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Hello,

 

This evening when i logged back in on COD 4 Remastered on PS4 I lost pretty much all progress made earlier that day.

This includes weapon progress, account progress, skins and more.

 

I was told that this is a problem that existed in the past and i would like it to be solved. 

 

For further questions please contact me. 

svenster43
Likes: 0
Posts: 1
Registered: ‎20-05-2019
1 REPLY 1

Hey, I'm sorry about that. When this occured did you try clearing the cache or hard resetting your system (power cycling) to see if that helps?

If the issue is still occurring the best suggestion would be to reach out to official support. They will be able to gather more information and assist further as soon as possible: 

Contact Us (Live Chat):https://support.activision.com/contact_us

 

Twitter Assistance: https://twitter.com/ATVIAssist

 

Facebook Assistance: https://www.facebook.com/ActivisionAssist?fref=ts

 

The live chat hours with an Activision agent on the contact us page are from 11a.m. - 7p.m. Pacific Standard Time 


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Taylor488
Likes: 1
Posts: 175
Registered: ‎07-08-2018

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