Not receiving Digital Deluxe Items on BO4

Call of Duty Black Ops 4 Support

Hi, I preordered BO4 Digital Deluxe on the day before release, when i launched the game I got to choose a special operator skin (or something like that, not 100% sure what it is) but I havent got my COD points, I cant use the Shadow Man in Blackout and when i go to check if i have the black ops pass (which comes wiht the digital deluxe) it doesn't tell me that i've purchased it, it tells me the price instead, when i go to buy it on the store, it says I already have it but i'm pretty sure there is some stuff missing that I was supposed to get, this is what I was supposed to get:

  • 2,400 Call of Duty Points
  • Additional Digital Edition Bonus Items
  • Additional Digital Deluxe Bonus Items
  • Black Ops Pass: "Classified" Zombies experience, 4 additional Zombies experiences, 12 multiplayer maps, 4 exclusive Blackout characters

and i didnt get any of it. (I got a skin like i said earlier but im not sure if thats standard or not)

JZ802P
Likes: 13
Posts: 1
Registered: ‎14-10-2018
40 REPLIES 40

Same thing has happened to me. I ordered from game stop so I was supposed to get a special pistol. I entered the code on cod website and it said I would have the pistol waiting for me. It's not there. I imagine they'll figure it out soon enough. 

YoLoboZo
Likes: 3
Posts: 1
Registered: ‎14-10-2018

go into create class and when you select your secondary select pistol. When the Strife is highlighted press UP on the Directional Pad. That's the Divinity weapon. 

lostboyz420
Likes: 0
Posts: 1
Registered: ‎14-11-2011

I got the digital deluxe edition on my second account and when I go to my first account it doesn’t give me any of the bonuses? Did I waste 100 dollars for nothing ?

Conjexture
Likes: 2
Posts: 1
Registered: ‎14-10-2018

Yes

AVENGE RAGE
Likes: 0
Posts: 1
Registered: ‎02-11-2018

 Same here I pre ordered black ops 4 deluxe edition on my xbox digitally and I have none of the bonuses I see other people are having the same trouble I've been trying to find a solution or something so if you figure out what to do please let me know if not hopefully Treyarch or Xbox or whoever can help gets back to us I don't want my $100 to go to waste 

Thenoob115
Likes: 2
Posts: 2
Registered: ‎14-10-2018
Treyarch ci deve ridare i soldi non ci si comporta così...nemmeno una risposta nulla..100 euro buttati nel cesso ,bravi!
Esox1993
Likes: 0
Posts: 2
Registered: ‎15-10-2018

Same i got the digital deluxe enhanced and the only thing i got was the Shadow man

crazyduckzxc
Likes: 1
Posts: 1
Registered: ‎17-10-2018

Me too

 

Esox1993
Likes: 0
Posts: 2
Registered: ‎15-10-2018

This happened to me as well

 

Jbchiefs74
Likes: 0
Posts: 1
Registered: ‎22-11-2012

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