Call of Duty Black Ops 4 Support

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I was playing hot pursuit and I had come across woods' banner so I took it and completed the first mission (it said that I had done it) and we later won the game, but woods didn't unlock (i play Xbox one if that helps)

Did i do something wrong? or is the game just not working? 

an answer would be appreciated 

RUSTY_SPOON235
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